Streatham Passenger Group and Passenger Benefit Fund

Image of gTR-Southern Rail train at Streatham Rail Station

GTR has very recently launched a Southern Rail Passenger Benefit Fund.  
Southern Rail has listened to reports from passenger groups - not least from us at Streatham Action Transport - as to how adversely impacted passengers were by the May 2018 timetable changes. 

As a consequence, Southern Rail is allocating one-off monies for this year – ranging between £30,000 and £80,000 – for improvement in or around those stations worst affected, thereby providing tangible benefits for passengers to improve their journeys.  For our three Streatham stations, this means:
Streatham: £80,000
Streatham Common: £30,000
Streatham Hill: £30,000

The rules for monies allocation also allows for the monies to be pooled in order to be allocated to one particular project at one of the stations that may be deemed to be of greatest priority by all Streatham station users, but this would only be agreed upon if the representatives from the other two Streatham stations deemed that to be best use of the monies available. 

As many of you may be aware, for instance, Streatham has for long been lobbying for accessibility to be provided at Streatham station - such levels of accessibility are already in place at both Streatham Common and Streatham Hill. As a consequence of this, it may be most beneficial for Streatham if we seek to pool all of these benefit fund monies – ie £140,000 in total – and request that these monies be allocated towards this long-awaited project for which it is the responsibility of Network Rail to implement.

Streatham Action Transport (SAT) would, however, only make this recommendation if, by choosing to pool the monies in this way, it may help to precipitate the date when work on this very long-awaited project would commence. I shall be having some discussions with Network Rail on this aspect over the next few weeks and will then update this website with what I hear back accordingly.  In principle, Southern Rail has no problem with Streatham Passenger Group deciding to allocate the monies in this potential pooled way, if this were to prove to be the most popular choice from those who respond to this request for feedback over the next six weeks.

I hope that you may have an interest in joining the Streatham Passenger Group that we are launching for Streatham.  SAT is recommending that we launch a passenger group comprised of 3 representatives from each of our 3 Streatham stations, alongside 2 additional representatives from SAT, with the latter taking on responsibility for launching the group and providing a means of two-way communication between the train operator (GTR in its capacity as overall train operator for both Southern and Thameslink services) and our regular train users.

Please send an email, and by 31st July at the latest please, to with the following feedback:

  1. How you would wish for these monies either to be used at your regular station or should it be used, in your opinion, on a pooled basis specifically to be put towards the accessibility project at Streatham station?
  2. Would you be willing to be a representative, for the Streatham station that you most regularly use, on the new Streatham Passenger Group? 

If you have any questions as to the type of initiative that you would like to recommend for your particular Streatham station then you can always address any such questions direct to GTR at the following email address:

Thank you in advance for taking the time to respond to this request.

Neil Salt
Chair, Streatham Action Transport