Streatham Action Transport’s report on Streatham’s train service

Streatham Action Transport (SAT) has just produced its report on the state of Streatham’s train service and sent a copy of it, with its findings and recommendations, to each of the Department for Transport (DfT), Govia Thameslink Railway (GTR) and Network Rail.   Headlines are as follows:

Findings:

·         36% of trains passing through Streatham’s 3 stations were either cancelled or were severely late during the immediate aftermath of the 20 May first timetable change by GTR (source: Network Rail stats provided to SAT as part of an FoI request)

·         36% of respondents to a recent survey confirmed an actual change of route to work from Streatham subsequent to the 20 May first timetable change
(source: Streatham Action Transport’s questionnaire which was completed by 500 commuters)

Recommendations:

·         Network Rail to bring forward the date to be set for signalling infrastructure upgrades to moving block signalling on the South London metro lines;

·         GTR to look again at its timetable structure on the South London metro lines to ensure that the 36% of Streatham’s commuters who responded to our survey return to using GTR’s services;

·         DfT to agree once again to review the current franchise arrangements with GTR, if there is no evidence of such improvements by August 2019. 

 

 SAT DEMANDS THAT: 

1. GTR IMPLEMENT ONE OF THE FOLLOWING: 

         STREATHAM’S COMMUTERS TO RECEIVE A 20% REDUCTION IN THE RENEWAL COST OF THEIR SEASON TICKETS

         STREATHAM TO BE RECLASSIFIED AS BEING IN ZONE 2, RATHER THAN IN ZONE 3, FOR AN INITIALLY ONE-YEAR PERIOD COMMENCING AS FROM 1ST JUNE 

 

2. NETWORK RAIL IMPLEMENT THE FOLLOWING:

         PRIORITISE THE SOUTH LONDON METRO LINES FOR IMPLEMENTATION OF ITS STATE-OF-THE-ART SIGNALLING (MOVING BLOCK SIGNALLING) 5 YEARS EARLIER THAN CURRENTLY SCHEDULED 

 

The fact that SAT’s report was distributed to DfT, Network Rail and GTR on 13 March was fortuitous, as the Office of Rail and Road (the rail regulator) has, as of 14 March, fined GTR a record breaking £5m for failing to provide appropriate, accurate and timely information to passengers following the introduction of the first iteration of the timetable changes on 20 May last year. 

With thanks to the 500 Streatham regular train users who responded to SAT’s questionnaire during the autumn of last year, a copy of our detailed report is attached to this article. 

SAT will provide further updates on the SA website as and when it receives responses from each of the DfT, Network Rail and GTR.

Neil Salt

Chair, Streatham Action Transport Group

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